Lewa is an eLearning platform that provides online courses and training programs to individuals and organisations around the world. We are committed to protecting the privacy of our users and their personal information. This privacy policy explains how we collect, use, and share your personal information when you use our platform.

What personal information do we collect?

We collect personal information that you provide to us directly, such as when you create an account, enroll in a course, or contact our support team. This information may include your name, email address, mailing address, phone number, and payment information. We may also collect information about your use of our platform, such as the courses you enroll in, the lessons you complete, and the quizzes and assignments you submit.

How do we use your personal information?

We use your personal information to provide you with access to our platform and the courses and training programs you are enrolled in. We also use your personal information to communicate with you about your account, your progress in your courses, and other important updates about our platform.

Do we share your personal information with third parties?

We do not share your personal information with third parties for their marketing purposes. We may share your personal information with third party service providers who help us to provide our platform and services, such as payment processors, email marketing providers, and customer support providers. We only share your personal information with these third party service providers as needed to provide our platform and services to you.

How do we protect your personal information?

We take a variety of measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to protect your personal information when it is transmitted over the internet. We also store your personal information on secure servers located in data centers with limited access.

How long do we retain your personal information?

We retain your personal information for as long as your account is active or as needed to provide you with access to our platform and the courses and training programs you are enrolled in. We may also retain your personal information for as long as necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Your rights

You have a number of rights regarding your personal information, such as the right to access, correct, delete, or restrict the processing of your personal information. You also have the right to object to the processing of your personal information for direct marketing purposes. To exercise your rights, please contact us at info@lewa.academy

Changes to this privacy policy

We may update this privacy policy from time to time. If we make any material changes to this privacy policy, we will notify you by email or by posting a notice on our website.

What are cookies?

Cookies are small text files that are stored on your computer or mobile device by a website when you visit it. Cookies enable the website to remember your actions and preferences over a period of time, such as your login details, language preference, and font size. This can save you time and effort by not having to re-enter your preferences each time you visit the website or browse from one page to another.

What types of cookies do we use?

We use two types of cookies on our website:

● Strictly necessary cookies: These cookies are essential for the functioning of our website and allow you to use its basic features, such as logging in and accessing your account information.

● Performance and analytics cookies: These cookies collect anonymous information about how you use our website, such as the pages you visit and the links you click on. We use this information to improve the performance and usability of our website.

How do we use cookies?

We use cookies for a variety of purposes, including:

● To make our website easier to use and navigate.

● To personalize your experience of our website.

● To improve the performance and security of our website.

● To collect anonymous information about how you use our website.